The Hotelier’s Guide to Competitor Insights and Guest Sentiment Tracking
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Saba Aftab
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November 2, 2025
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Hospitality, ORM
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0 Comments
Unlock how hotels can leverage competitor insights and guest sentiment tracking to improve bookings, enhance guest experience, and outperform rivals. Learn actionable strategies, real-time monitoring, and Xpezia’s expert solutions for smarter marketing.
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Winning Hospitality Response Strategies for Negative Reviews
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Saba Aftab
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October 30, 2025
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Hospitality, ORM
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0 Comments
Negative reviews can be a setback, but with the right response strategy, they can boost bookings. Fast, thoughtful replies not only restore reputation but also increase trust, improving search visibility and revenue. A proactive approach turns complaints into conversions.
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Using Social Sentiment Scanning to Protect Your Brand in Real Time
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Farhan Zia
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October 25, 2025
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Branding, Hospitality, ORM
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0 Comments
In the hospitality industry, a single viral comment can dramatically affect your brand. Xpezia’s real-time sentiment scanning helps you detect emotional signals, ensuring quick responses to prevent PR crises and turn potential risks into opportunities for connection.
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What Your Reviews Reveal About Customer Experience
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Saba Aftab
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October 21, 2025
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CX, Hospitality, ORM
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0 Comments
Guest reviews are more than ratings – they’re a direct reflection of your hotel’s experience. By analyzing feedback, identifying operational gaps, and responding strategically, you can boost bookings, build trust, and improve guest satisfaction.
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How Hotels Are Using Sentiment Intelligence to Improve Guest Loyalty
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Saba Aftab
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October 17, 2025
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Hospitality, ORM
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0 Comments
Hotels today use sentiment intelligence to go beyond reviews and truly understand guest emotions. By analyzing online feedback, AI detects emotional tones, helping improve guest experiences. This leads to higher loyalty, increased repeat bookings, and better service quality.
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Real Estate Digital Playbook: 7 Proven Campaigns That Convert Buyers Faster
In 2025, your clinic’s first impression is your website. Learn why HIPAA compliance, mobile optimization, and conversion-focused design are essential to earn trust, secure data, and book more patients.
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How Online Reputation Management Drives Your Digital Marketing Success
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Marina M.
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October 30, 2024
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ORM
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0 Comments
Boost your strategy with effective Online Reputation Management (ORM). Enhance customer trust, improve SEO, and drive results with a positive online presence.
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